Effective Date: July 23, 2026
Welcome to Pro Inspection Property Solutions. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, communicate with us, or use our home inspection services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
We may collect personal information that you voluntarily provide when requesting our services, contacting us, or interacting with our website. This information may include:
Full name
Phone number
Email address
Mailing address
Property address
Property size and inspection details
Billing address
Payment information necessary to process transactions
Communications including emails, phone calls, contact forms, and text messages
Customer feedback, surveys, and reviews
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referring website
Website usage statistics
This information is used for website administration, analytics, security, and improving our services.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website functionality.
You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
We use the information we collect for the following purposes:
Scheduling home inspection appointments
Providing inspection services
Delivering inspection reports
Processing payments
Responding to inquiries
Providing customer support
Sending appointment confirmations and reminders
Communicating regarding requested services
Improving our website and services
Conducting customer satisfaction surveys
Maintaining business records
Complying with applicable laws and legal obligations
Protecting against fraud, unauthorized access, and security incidents
If you provide your mobile phone number and choose to receive text messages from us, we may use your mobile number to send:
Appointment confirmations
Appointment reminders
Inspection scheduling updates
Inspection status notifications
Responses to customer service inquiries
Other communications directly related to the services you requested
Message frequency varies.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any text message.
For assistance, reply HELP or contact us at:
Email: servicedesk@proinspectsolutions.com
Phone: +1 (407) 796-2540
SMS consent is not a condition of purchasing any products or services.
We do not sell, rent, or trade your personal information.
We may share your information only in the following circumstances.
We may share information with trusted third-party vendors who assist us in operating our business, including:
Payment processors
Cloud storage providers
Website hosting providers
Customer support providers
IT service providers
Marketing and analytics vendors
These providers are contractually required to protect your information and may use it only to perform services on our behalf.
We may disclose information when required by law or when necessary to:
Comply with legal obligations
Respond to lawful requests from government authorities
Protect our legal rights
Prevent fraud
Investigate security incidents
Protect the safety of our customers, employees, or others
If our business is merged, acquired, reorganized, or sold, customer information may be transferred as part of that transaction. Any successor organization will continue to protect your information consistent with this Privacy Policy until a new policy is provided.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We retain personal information only for as long as necessary to:
Provide requested services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
When personal information is no longer required, we securely delete, destroy, or anonymize it in accordance with applicable laws.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
These safeguards include, where appropriate:
SSL encryption for online forms and data transmission
Secure servers
Access controls
Password protection
Network security measures
Employee access limitations
Regular security monitoring
While we take reasonable precautions to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
You may unsubscribe from promotional emails by following the unsubscribe instructions contained within those emails.
If you no longer wish to receive SMS communications, simply reply STOP to any message.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).
If we become aware that we have collected personal information from a child under 13, we will promptly delete such information.
By opting into our SMS services, you represent that you are at least 18 years of age.
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology.
Any updates will become effective immediately upon posting the revised Privacy Policy on our website. The Effective Date at the top of this policy will indicate the latest revision.
Your continued use of our website or services after any updates constitutes your acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Pro Inspection Property Solutions
3455 Current Ave
Winter Garden, FL 34787
Phone: +1 (407) 796-2540
Email: servicedesk@proinspectsolutions.com
Website: https://proinspectsolutions.com/
By using our website or services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your information as described in this Privacy Policy.
If any provision of this Privacy Policy conflicts with applicable law, the applicable law shall govern to the extent of the conflict.
